AIPER HydroComm Smart Pool Monitor, 24/7 Digital Water Testing for Pools, Hot Tubs & Spas, 5-in-1 Accurate Testing, App Control, Customized Optimization Tips, White

I have just about given up on this thing. It says the water is fine one minute and then two minutes later tells me the water quality is poor. Nothing changed. It just reads everything differently from one minute to the next. I am about to box this thing up and send it back. It’s too expensive to be dealing with this.UPDATE: I did return this monitor but I have to say, their Customer Service is amazing. They go above and beyond to make it right and I am impressed. They sent me another one and, Although it did not work for my hot tub, it does work beautifully for a swimming pool. Amazingly easy to use, monitors the pool water perfectly. I highly recommend this product for your pool.

My original product I have purchased broke after a week due to probe failure. I managed to recalibrate it, but broke again for good after couple of days. I have contacted the Customer Support and they have offered to replace the product. I must say that interactions with the Aiper Customer Service are very professional. I really appreciate quick response time and willingness to address the issues. So far the replacement works!

I purchased this based on the wonderful results I've had with Aiper's pool cleaning robot, which is excellent, giving credit where credit is due.However, no such luck with the HydroComm, It has turned out to be a disappointment and not worth the cost. We've had a pool for 40 years and always had the water quality and chemicals withing the prescribed ranges, based on the results on the obtained with water testing kit at the pool supply store and at home, both were always almost identical.After using and following Aiper's HydroComm recommendations it's has been a nightmare to keep the PH and Chlorine levels as it should, I also had the water tested to verify the Aiper's results, is as if I was testing a different pool, while Aiper indicated a PH level of 9.4 the kit tested 6.2 and following it's recommendations it does not change the readings.I'm going back to the old method of testing the pool water with testing kits, it's a shame you guys were on to something wonderful.UPDATED REVIEW 09/20/2025Follow up to my earlier review, it is the measure of a good company and or product when it all performs as expected, however, when a product fails to perform for any number of reasons, it's the company's response and how well it responds to it's customer's need, the true measure of the company.AIPER responded immediately to my earlier review and comments, providing me with excellent customer support, assisting me in trying to solve the issues with the HydroComm and continued timely follow up emails.Ultimately without my asking, they offered to either refund or replace the unit, a replacement was sent within 4 days , in addition they sent me one of their outstanding Aiper pool maintenance equipment as a gift for any inconvenience I may have experienced. All 3 items are performing as expected, Thank you for an outstanding customer service and your efforts in keeping this customer happy !!

Don’t waste your money on this product. After two months, the ORP stopped working and just read zero. I got the water quality checked. Everything was perfect. This is a lot of money to throw away for just two months.

Most of the sensors on this device rely on electrical conductivity, so beware if there's anything that would make the water in your pool abnormal in this regard: For me, my copper levels are deliberately elevated, since I use PoolRx as an algicide, but there's no way in the app to tell it to take this into consideration, so most of my readings are meaningless. It reads Salinity as 1.5-2.5x actual and even ORP is unreliable. I wish there was a way to dial in certain interpreted readings: Ideally, if I could tell the app what my actual chemical readings from the pool store are, it could "learn" what EC readings correlate to the real world conditions, but no such luck.Speaking of ORP: There's no way to specify targets for anything, so unless you just want "industry standard," you can't rely on any of the scoring. For example, because I use PoolRX, my target FC is 1ppm, but at that level (even if the device could accurately "measure" my ORP), my pool is "barely suitable for swimmers" because I'm not in what they define as the ideal range.I might try to "trick" the device by deliberately calibrating it improperly, but I'm not too hopeful that will really work; alas, I'll most likely end up returning it.

UPDATE: Changed from 1 to 4 stars --> Aiper contacted me back and addressed the issue. The unit is fully functional! Seems pH is spot on. Will be getting the chlorine measured at a pool store to make sure it is also within ranges.UPDATE 9/23/25: Changed from 4 --> 5 stars. I believe I may have gotten the first run production unit before. Now that Aiper provided a replacement, no issues at all. I have compared the results with my pool store with over 20+ tests and the pH is always spot on.----ORIGINAL REVIEW:I had high hopes for the Aiper Hydrocomm, but unfortunately, it has been a major letdown. The device began losing connection shortly after setup and failed to sync with the app consistently. It only worked intermittently for about five days before becoming completely unresponsive.What’s more frustrating is the lack of timely support from Aiper—I’ve been waiting for assistance with no meaningful progress. At this point, it’s essentially a $500 paperweight.Before purchasing, I strongly recommend reading the non-Amazon Vine reviews (free product given to select customers to provide a review), as they seem to provide a more accurate picture from actual paying customers. Overall, the product's performance and support have not lived up to expectations.