✨ Transform Your Home into a Spa Oasis! ✨
The ELLA BELLA Paraffin Wax Machine is a comprehensive kit designed for soothing relief of hands, feet, and elbows. It includes everything you need for an at-home spa experience, featuring adjustable temperature control and quick-exfoliating lavender wax for smoother skin in just 30 minutes.
U**A
Great Machine & Outstanding Customer Support
I purchased a paraffin wax machine because my doctor said it would help with the arthritis pain in my hands. I researched machines and decided to purchase the Ella Bella brand and I am very happy that I did. I have used it many times and I am pleased with my purchase.This product is VERY easy to use. A lighted touch control appears when you plug in the unit. With it you can set the temperature and set a timer if you want. You set the temperature and wait for the wax to melt, it melts quickly compared to other units. After melting, you can adjust the temperature to what is comfortable for your skin. The display shows a real time temperature progression as it raises and lowers.The wax that comes with the machine is smooth melting, comes off skin easily and as a bonus leaves my skin very soft. Everything that you need comes with the unit, ie the wax, plastic disposable gloves for your hands and booties for your feet, over gloves and booties to hold the heat in, and a brush to apply paraffin wax to other body areas (knees, shoulders, back, etc) that could use some soothing but are too big to dip into the machine, etc.One of the main reasons I chose this unit was the reviews of the excellent customer service. I didn’t expect to need it. But I did and I can report that customer support is outstanding! I had a question about the unit called the number and spoke to Ruth. The response was quick, courteous, and Ruth bent over backwards to be helpful. That in itself is a reason to chose this machine over others - it is refreshing to find a company that stands behind its product and actually cares about its customers!That was the machine, as far as paraffin wax in general for my hands, actually I was not expecting much relief and was prepared to just use it for relaxation. However, I am surprised how well it works to soothe my hands. I am a prolific knitter and using this several times a week (at least so far) has really helped.I apologize for the length of the review, but I think a good product deserves a thorough review. I hope it helps someone.
S**S
High quality product with friendly, easy-to-reach customer support and outreach.
I received this Paraffin Wax Warmer for Easter. I had been looking at paraffin wax warmers for quite some time prior to my husband purchasing this one for me. I had hand surgery in May 2024 and have been in hand therapy since approximately August. I also have Rheumatoid Arthritis and Fibromyalgia. Paraffin wax treatments provide a great deal of relief. This is a fantastic machine. It offers a large wax basin and is easy to set up. I was very impressed with the overall quality of the product. It offers variable heat settings and has a large, easy-to-read display. The wax melted quickly and evenly. The wax has a pleasant scent and leaves your hands feeling luxuriously soft. I submitted my information on Easter to activate my 2-year warranty and received a personalized text back from Ruth thanking me for my purchase and asking if I had any questions or needed guidance setting it up. She has also sent follow-up texts to ensure my satisfaction with the product. She has gone out of her way to ensure that it is serving my needs. Thank you, Ruth, for the wonderful customer care and a high-quality product. ~ Steffanie
J**N
The Best Customer Service I have ever had
I originally bought this machine for my daugter, she didn't need it and I already had it for a month or more before I gave it to her, so I couldn't send it back. It sat in my closet for a few weeks untill I decided to use it myself, it was never used. While unpacking it I didn't find the manual, ( daughter perhaps forgot to place it back in the box). There was a QR code on the side and I scanned it, it was actually for the warrantee, but I decided I will take a chance and ask about the manual anyway. It wasn't long after and I received a text from the friendliest lady called Ruth, asking me about the model and details of the machine. In a few minutes Ruth came back with a very breef and accurate explanation of how to use the machine and a link to go with it. Ruth was very happy to help me, and let me know if there was anything I needed help with that I could contact her on that number anytime. The following evening I was very eager to use the new machine, I read Ruth's directions and followed it carefully, the wax melted in no time, my house smelled like a spa. I treated my left hand first when the wax was at a good temperature for me to dip my hand, it felt good dipping my hand in the wax kind of relaxed my hand after a long day, I dipped it over and over again, maybe 5 or 6 times and it felt really good everytime , I almost didn't want to stop but the realized, I am playing now. So I grabbed one of the gloves that are supplied with the machine and carefully stuck my hand in it, I then used one of the mitts that were supplied to pull over the glove. I left it on for about 40 minutes . My hand was sweaty and moist inside the wax and it had come loose. I pulled the layers off slowly untill I reached the wax and then pulled the wax of very easily. My hand felt like I just come from the spa, my skin looked renewed and it was so supple. It was so soft the wax definitely replenished the surface of my skin. It was pink and it looked so healthy. I can't wait to treat my feet, elbows and knees, I know this will rescue me this winter, I am looking forward to super soft hands andfeet . In the meanwhile, Ruth gave me another "house call " to see how everything was doing, if I have been using the machine and wax and how everything was doing? She once again let me know that if I needed anything that she is just a text away. I let her know that I don't hav want issues and that I love the machine so far.I have used the machine 5 times on my hands only, I haven't treated my feet yet, since we had to travel. But that is what I will be doing this weekend, it's a necessity for everyone, we don't have a spa here that has a hot foot or hand treatment. And I don't always have time to go to another spa. I already devote 4 days a month to the spa. This is an add on and I love what I can do for my body right here at home. The machine is very easy to use and well worth every $I once got a very bad stomach virus from a nail spa, so I will never return to them again anyway. Attendee was busy with my nails and disappeared, when I questioned where she went I was told her stomach doesnt feel so good, low and behold I flew to Ohio that night and was sick as a dog. I definitely need this, for my extra hand and foot care. It also makes treating my nails much easier . There is nothing I don't like of the machine .And to add again, the costumer service is out of this world, I wish Ruth would sell everything I need on Amazon, it feels very good to spend money when you know your seller stands behind you. I am forever thankful to Ruth.I love the product, it's easy to use (just followed Ruth's directions) lightweight, reliable so far no issues and I will defnitily suggest to buy Ella Bella from Ruth's store .Happy Hands and Feet from now on.I know paraffine wax machines have many benefits, even medical benefits, for arthritis, circulation and fibromyalgia. Every women needs a machine, I think it makes great gifts , obviously not for my princess daughter that lives in the spa, she will soon learn, something are better at home . Then she might want her machine back. Lol
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