Freedom Alert, Landline Personal Emergency Device, 2-Way Call with Family and Police for Home Safety, Device for Seniors and The Elderly

After my dad passed, my mom wanted to stay in her house but has some health problems and is also a fall risk, so we knew we needed SOMETHING for her to wear so she could get help if she needed it. We started researching and found a dizzying number of solutions, most requiring a monthly subscription fee that connects you to a call center. Since mom is on a fixed income, we didn't want to burden her with a monthly fee so we focused more on our options that wouldn't require a monthly fee. Out of all the options we found, we chose this one for a variety of reasons.First, we liked the fact that we could program it with a call sequence. If mom holds down the red button for two seconds it will first dial my sister. If she doesn't answer live, it then calls me. If I don't answer, it will try her neighbor across the street. And finally, if she can't reach any of us, it calls 911. When the call is answered it plays a pre-recorded message letting the answerer know that this is a distress call and then lets them talk to my mother. We loved the fact that it doesn't immediately go right to 911, which can avoid needless emergency calls if she accidentally triggers it. (But you DO have to hold the button down for 2 seconds to activate it, which helps avoid "misfires" from momentary accidental button presses.)The second feature we love is that the pendant has both a microphone and speaker built into it. Some similar units have a smaller pendant but don't have a mic and speaker in it. They rely on a base unit that sits somewhere in the house and acts as a speaker phone. If the base was in the kitchen and my mother fell in the bedroom, the bathroom, or the sun porch, it would be impractical for her to yell loud enough for the base unit to hear her and she would not be able to hear the answerer speaking back to her. So the mic and speaker inside the pendant work great (and in tests we did the call quality is outstanding).The rechargeable battery lasts about 30 days and it comes with a spare battery inside the base unit that will always be charged. The pendant will notify her when the battery is getting low, and when it does that, she just swaps the two batteries, putting the spent battery in the base unit to charge, and moving the charged battery from the base unit to the pendant. We rehearsed it all with her and she was able to do it no problem.Note that this unit DOES require you to have a home phone (not a cell phone) for it to tap into. In a sense, it acts as a "smart cordless phone" on your existing home line. However, my mother DID recently switch from a traditional wired phone to an internet-based voice-over-IP (VOIP) internet-based phone and it works just fine with the VOIP line. So if your loved one has internet and no home phone, you could very inexpensively get them a VOIP phone line to tie this to.Overall we are very satisfied with this unit. It's brought us all a lot of peace of mind. We thoroughly tested it and were able to verify that 911 could see her exact home address when it calls. Mom wears the pendant religiously, even placing it outside the shower on the floor when she showers (we talked through various scenarios such as shower falls, etc.). It's brought us a lot of peace of mind for a modest one-time investement.

Excellent emergency response system. Easy to program.

I made it through and got it going. Little difficult with the slide switch on back as to switching between friends and 911 and just friends only. Fist call I didn’t answer right and it called 911. I answered in the device and told them I was trying to set this up. They sent the Police anyway in case I was being held hostage. Called customer service and they were very helpful. Didn’t make me feel like the idiot I was.It takes a few minutes for the call to go through and it freak out my wife a little the first time.All in all works great and you don’t have to get a third party involved and pay a subscription. Recommend highly.

My mom of 88 y.o. loves it because it is super easy ... just press one button and it calls up sequentially me and if I don't answers then it calls my wife, then my daughter. Finally peace of mind !

PROS:o Great option for an area with no cell phone serviceo No monthly feeso Setup was straightforwardo Everything necessary was includedo Each aspect of the unit is extremely well thought outo Pendant is a two-way radio with loud volume and good microphone sensitivityCONS:o None so farWould I recommend this to a friend: YES, absolutelyI am a "tough critic" when it comes to "hitting all the check marks", and this unit is one of the first things in a VERY long time that I have bought and have been wowed at the attention to design and implementation.First of all, for all of us guys, READ THE INSTRUCTIONS FIRST (LOL).Decent range, although NOT the 400 yards indicated, more like 100 yards in the direction most obstructed by trees in the yard (yes it's a big yard). I doubt the user will ever get that far away from the house.Minor nitpick... the feature to test whether you are in range or not is rather time consuming to use if you are testing multiple points around the property, as each one takes quite a few seconds (30 maybe? I didn't time it), it seemed like a long time, but then I was testing from many locations around the lawn and house. Would be nice if there was just a visual indication of in-range and/or out-of-range, would make it easy to map the coverage around the property. Although, since it's a "one-time" thing, not a huge deal.Other than that, I am extremely satisfied with the unit and if you are considering it, I would say STOP considering and just BUY it!!!

I really liked this unit and the concept of it, however I think the unit I purchased was defective. We followed the directions and every time we tried to set up the unit it automatically called 911. We spoke to tech support (very good set up service) and they verified we were setting it up to call family member and it still called 911. The police in our area are required to come even though we told them what was happening and they had to come twice when we were doing set up. The real kicker is after we unplugged the unit it called 911 again and the police came to my 90 year old Mom's house at midnight. By this time we were too stressed out to continue and returned the unit.