Reflex Single

I think it looks good, works great, and all my guests ask where I got it. And Grind Gourmet definitely stands by their no-questions warranty. I've had mine well over one year, but when the clear plastic viewing piece started to separate from the body they only needed a photo of the issue and my order number to approve a warranty replacement. Friendly customer service with quick responses! I would recommend them for that alone, much less how good the grinder is! I do understand some of the complaints about being tough to use, I filled it with pink sea salt and sometimes it required shaking, extra force, or two hands to push through a tough rock of salt. Normally though my wife and I have no difficulty pressing it with one hand. They are a good size to use on the table, I found for salt just a single push gives a single serving amount of salt, and probably would want a few clicks for pepper. I definitely believe you should get the Original from Grind Gourment, a great salt/pepper grinder, made well and with great customer service if you have an issue!

Fantastic, sexy, sleek, affordable and it actually works! I usually don't trust cheaper versions of expensive products but this one has shattered my consumer belief system. It is pretty much exact same pepper/salt/spice mill that you can find for twice++ the price at Crate and Barrel and various spice boutiques. They are all made in Thailand, apparently - Grind Gourmet's or Crate and Barrel's. Feels very sturdy, pleasantly heavy. Doesn't seem very likely to break soon due to its super simple mechanism. And the aforementioned sturdiness. One load of pepper has lasted me almost 2 months; salt I replace every 3 weeks or so. I use them for cooking/baking/undersalted meal tune ups. It works just fine with regular granulated kosher salt. Not sure about coarse sea salt granules, but with kosher salt I can sort of control the flow by pressing the grind button lighter/harder. Relatively easy to refill. I got 2 for my tiny apartment kitchen and then, almost immediately bought 2 more for my best friend's huge kitchen. Looks amazing in both. Doesn't cram up my limited kitchen space. My friend is raving about how perfectly it matches his appliances and modern/manly cabinet hardware. I love my grinders and still pat myself on the back for such a clever purchase. I highly recommend!!! Thanks SO much, Grind Gourmet :-)

Good

We had the original grinder and had problems only because one of us did not read the instructions that came with it and overfilled the device. I reached out to the company and they were so gracious and sent us an updated version, which we received this week. It is easier to use and because we read and followed the directions, we now have a salt grinder that works easily and does not require a lot of thumb pressure to activate it. One handed operation is a must and now we can do it. I cannot emphasize enough the excellent customer service from Maria and Lorene at Grind Gourmet. Their kindness is much appreciated. Many thanks!

My wife and I discovered the Pump and Grind Pepper Mill several years ago, and have found it to be a wonderful tool for the kitchen and on the road. It is ideal to grab when you only have one hand available. We love the look, the construction, and the Amazon price. We recently found an wonderful spice - Grains of Paradise, a peppery spice with a touch of heat and citrus - and purchase another Pump and Grind just for it. We currently have three, and will probably own more, as they are ideal for people who like to use different peppers. We both do a lot of cooking for various events and have found these to be a great way to bring several different kinds of peppers in a small, but reliable package. We miss the adjustable grind, but find it not to be too much of a drawback. Beside, the WoW factor when you pull it out the first time is almost worth the price of admission - which by the way, is great on Amazon. The price usually runs one to three dollars less than the market place, and when you factor in Amazon Prime - what a deal

I originally bought two of these in November of 2012, when they were listed as "Vic Firth Pump & Grind Pepper Mill". I paid $20.90 each for them over 5 years ago. Now, finally, after constant heavy use... One of them broke. :( Actually, all that broke is the plastic part that acts as a window. The rest is sold as ever. But I ordered a replacement. So I can attend to not only the quality of the product over time, but compare how it has changed. First of course, the price is lower. My new pepper mill was only $16.50 so about four dollars less. It's nearly identical in construction and form. The most noticeable difference amounts to simpler shape. Milled lines and ledges of the original are gone, and undoubtedly this saves some manufacturing cost. Most of that is purely cosmetic, but the one detail that disappoints a little is the push top. On my original, it has a beveled edge that makes pushing with your thumb less uncomfortable. The new one has no beveled edge. For some, this might make it slightly more painful. Other than that, I can not honestly find any difference. The way exactly the same (5.5 oz each), have the same circumference and height, the grinding stem looks exactly the same, and even the spring action is the same. My brand new pepper mill has the same springiness and resilience as the 5+ year heavily used one. It's a rare treat to have a product break, be able to re-order it and get NEARLY THE EXACT SAME QUALITY PRODUCT! o_O I feel this comparison also shows how sturdy these grinders are, and I'm considering buying an extra set of two simply to keep in storage for the next time one breaks. On a side note, this really is a great pepper mill. It's good not only for table use, but for cooking as well. The stainless steel is real, it doesn't corrode or discolor. You can easily see how much seasoning is still in it, and refill isn't any hassle. I use one for pepper and the other for salt. Just fill it with coarse, grindable salt and remember it'll dispense pretty quickly. Highly recommended.

I so wanted to love this pepper mill, and do like many things about it. I love the classy, clean, sleek, design and stainless steel construction. I love that it is easy to load and clean and that it truly is a one-handed mill. Being able to adjust the grind would be nice; even nicer would be if the damn thing would remain upright. The very features which make it attractive - solid, stainless steel construction and compact/slender/"tall" design - make it top-heavy and thus unstable. You look at the thing sideways, and it falls over. All. The. Time. If you pick it up to move it, or use it and don't set it down carefully, it falls over. If the design were tweaked - say, with a larger diameter, thus lowering the center of gravity - I'd get another one in a heartbeat. Until then...it's going out to pasture. Five minutes ago it was knocked over (just by someone attempting to reposition it) for the last time, and it chipped a nearby plate.

I bought this for my husband. He loves it. Nice heavy weight, works perfectly.

It is considerably small compared to the image. Works well though

Didn’t work as effectively as I thought it would after using some at a restaurant that worked much better. Tested different grind adjustments to get it working but still not fantastic. Maybe it’s the salt or pepper we are using.

Bought for Christmas and its already broken. I would not recommend this product.

Good although sometimes it got stuck in it's moving parts

Performance not good