The Bradford Exchange Disney Timeless Magic Musical Wall Cuckoo Clock Masterpiece Handmade With 43 Rotating Characters Castle Windows Light Up Plays Melody A Dream is a Wish Your Heart Makes 20-Inches

great product

Bradford Exchange items have been a consistent disappointment including this Disney clock which we were very much looking forward to receiving. Despite the acceptable detailing on the small figurines (and forgiving on the princesses faces details since they are super small), it appears that someone tried to cover up the fact that the wires were split and ruined with hot glue and cheap tape. We tried connecting an adapter and then batteries (separately of course) to see if it will sing/rotate. The batteries didn’t work at all (we gave it two hours), then tried the adapter which briefly turned on rotation/light and then permanently stopped. (Clock was about $352+$49 protection plan option). This will be the 5th item so far we will be returning to Bradford Exchange for either: Items sold from this seller are defective (fail to play music, operate as advertised) or look like a 2 year old scribbled on figurines with a sharpie, (the Snow White singing globe-look at the Dwarfs mouths compared to the advertising-$109+shipping/tax, same with Beauty and the Beast singing Globe-very poor/cheap craftsmanship on Beast (look at the face and outfit compared to the advertising from seller-also $109+shipping/tax), and baby lion is an orange blob with a smiley face etched on-$136+shipping/tax. These kind of sales are fraudulent and rip innocent people off who don’t have the ability to spot the lack of quality and overpricing practices. Finally, here are some actual Live Photos we took of items received from this seller.

Awesome clock, very beautiful. Confused about one thing, has all the main characters from every movie you could want, and a bunch of side characters, yet no Timone from Lion King? Has Simba, Nalla, and Pumbaa, but no Timone lol.

Bought as a Christmas gift for my wife. Delivery was on time and the clock was everything I’d hoped it would be! She loves it! Would recommend for any Disney fan!

There are 12 tracks, I expected (I did not look for this information before buying) but I expected at least a few different songs every time, but it's a single song every time! It has the advantage of lowering the volume if you feel tired of listening to this same song, on the other hand the product is of excellent quality, beautiful and charming.

I love it! We are big Disney fans. We go to Disneyland almost every year. It lights up, characters move at the bottom, and there's a short song that plays every hour. It's heavy so you need to be careful hanging it on the wall.

I remember not that long ago when you'd get a product make of a wonderful ceramic or another beautiful product. Today its seems to all be poured resin or some other cheap plastic. The mold for this clock is wonderful. Great detail. I was sad that it only plays a part of ONE song each hour. Gets on your nerves after awhile.

It's beautiful. Wife loves it so does the grandbabies

J'étais vraiment très excité par l'achat de ce produit. Malheureusement j'en suis très déçu. La qualité des personnages est vraiment médiocre. Le produit ne correspond pas du tout aux attentes de qualités auxquelles je m'attendais. Les prix est largement déraisonnable pour la qualité offerte. De plus, cette piètre qualité me laisse croire que la durée de vie du produit sera largement inférieure à celle espérée.

No motion it is supposed to turn but it doesn't let me know I really wanted to see the difference characters but it doesn't work

Some of the figures were slightly broken or unglued. Not as nice as I was hoping